Vivint Authorized Retailer Saginaw
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Saginaw & Surrounding Areas

What should I do when my Saginaw home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family members – against the multitude of risks you might encounter, like burglary, fire, and flooding. Although your home might be ready, that doesn’t automatically mean you are. Do you understand what to do if your Saginaw home alarm system goes off? The sound of an alarm is likely to be shocking, bewildering, and may provoke panic. Your best choice is to stay composed and adhere to these easy suggestions.

Steps to Take If Your Home Alarm System In Saginaw Goes Off

Nobody wants to be in this predicament, but it’s also the reason why you ordered a home alarm system in the first place. You’re woken up from a deep sleep with the distinct blasting of an alarm after a home security component has been tripped. What are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is ringing loudly, and your pulse is racing. But staying calm is the best way to appraise the situation. Avoid the urge of trying to handle the emergency alone but instead permit your monitoring professionals and first responders to carry out their job.
  2. Protect your family. Your main focus should be your family and leading them out of danger. In the event of a break-in, this might involve going to a designated safe zone as far from points of entry as possible. The invader was probably already scared off by the alarm, but it’s always smart to be extra careful. If there’s fumes or a fire, you need to exit your house without delay.
  3. Grab your smartphone. The vast majority of people keep their smartphones with them all the time these days, but you may fail to grab it during an urgent situation. Try to remember it. You’ll be able to stay connected with your monitoring professionals and obtain notifications through your home security app.

Collaborate With Your 24/7 Monitoring Agents

The moment your home alarm system in Saginaw goes off, your 24-hour monitoring experts will instantly act. Their first move is to validate your alarm, and that involves communicating with you. The guideline they follow depends on the kind of emergency. To illustrate, if the emergency is is for medical reasons, one effort will be made to reach you before assistance is sent out. In the event of an intrusion - the most frequent type of alarm - a monitoring agent will adhere to these procedures to reach out to you:

  • An effort will be made to communicate with you through the touchscreen interface. You will generally be required to supply a passcode.
  • If that effort doesn’t get an answer, a call is attempted to your main contact number.
  • A second number or first emergency contact is attempted next.
  • If you still can’t be reached, area police officers are sent.
  • Your monitoring agents will try to reach you again after authorities are alerted.

If you're not in a position to converse with the monitoring team, don’t fret. Support will still be deployed even if you're unable to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Saginaw

Get prepared for any emergency with a modern home alarm system in Saginaw from Vivint. Dial (989) 461-3399 to begin customizing your property’s protection today.